8 Advantages of Working with a Vendor-Neutral IT Solution Provider for Cloud & Networking Solutions

February 23, 2023

Finding the right solution for your organization’s technology needs can be an overwhelming task. There are dozens of solution providers to evaluate before making a decision, and it’s important to thoroughly consider how each potential solution affects your business in the long and short term. From feature sets to compatibility, pricing to after-sale support, an unbiased recommendation can help you better identify the right solution provider for your business. 

Working with a vendor-neutral solution provider allows you to critically evaluated and access the industry’s best-of-breed solutions. If you’re considering migrating to the cloud or an integrated networking solution, here are 10 advantages of partnering with a vendor-neutral solution provider. 

Leverage the experience of a trusted technology advisor

Acting as an extension of your team, your technology advisor can guide you through the process with recommendations tailored to your organization’s unique goals. At Optus, our cloud advisory team serves as a technical consultant to guide our clients through strategizing, evaluating, and implementing market-leading contact center and communications operations. 


Obtain personalized strategy and solution planning

You receive insight and expertise from specialized cloud experts who live and breathe business communications and cloud integrations. With deep expertise across a wide range of industries, a technology advisor understands key business processes and can thoughtfully design the perfect plan to fit your organizational needs. 


Access the best technology on the market

As a market-leading cloud advisory company, we have identified and aligned with the best cloud solutions in the industry. We provide recommendations tailored to your specific business objectives, and we align your needs with the strengths of cloud and networking providers. 


Streamline to a single point of contact

Partnering with a single-source full-service IT solution provider means one hand to shake and one name to remember. No more headaches. No more long hours on hold. Our experts have an intimate understanding of your business’ operational requirements, and they will be available to answer and address all questions and concerns.


Eliminate pressure from salespeople

Many times, when you work directly with a vendor, you are forced into a solution based on their quota needs or the limitations of the carrier. You are often driven to a single solution by sales-minded representatives. A vendor-neutral partner can source the best solution based on your individual business needs. Often, our experts can recommend solutions from multiple vendors and wrap them with Optus support to give you the most customized end result. 


Obtain greater leverage and lasting relationships

IT solutions providers often develop strong relationships with cloud and networking providers. This dynamic can be quite helpful when it comes time to negotiate contracts or resolve service issues. Additionally, IT solution providers like Optus invest heavily in maintaining a consistent and tenured group of experts. By minimizing turnover, we provide long-lasting relationships to our clients. 


Get time back in your day

When you outsource your cloud and networking integration responsibilities, you recover all of those hours you would have spent strategizing, vetting various providers, and negotiating contracts. Additionally, by choosing to work with a cloud or networking expert, you no longer have to spend time researching and learning about new technologies. We do the legwork so that you can leverage the right solution, while increasing efficiency and productivity. 


Get back to what matters most–managing your business

We learn your business structure and goals, then integrate with your organization’s ecosystem. Adding another expert to your team will increase your peace of mind and let you focus on business outcomes. Our unique approach is thorough, vendor-neutral, and at no cost to the customer. Let our technical experts do the heavy lifting so you can focus on what matters most—managing your business.


Schedule a Consultation

Our enhanced approach to continually evolving technology guarantees simplification, efficiency, and a customer-first focus. Contact us today to learn how we can help your business strategize, source, and implement the best cloud and networking solutions for your business.

Want to learn more about simplifying your business? Download our white paper. 

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About Our Blog

We post often about how Optus is helping large organizations across various industry segments get more out of existing communications infrastructures. Be sure and check back regularly for the latest lifecycle extension information from Optus.