Major Department Store Retailer Case Study This nationally recognized retail chain was experiencing trouble with internet downtime in multiple locations. The Challenge: Tech evolution demanding the upgrade of legacy Wi-Fi infrastructure and cabling to increase...
5 Signs it’s time to upgrade your IVR to an IVA Are you experiencing any of the following with your current IVR? : Calls are getting lost You need to scale customer support quickly for spikes in demand Your IVR doesn’t support conversational...
Healthcare’s Present and Future Today, more than ever, it’s critical for healthcare organizations to take full advantage of advancements in technology to provide comprehensive care and improved CX (customer experience) for their patients. In this white...
PopEntry Product Catalog Secure, contact-free building access using facial recognition We believe in creating peace of mind for employees and customers through healthy workplaces. Our PopEnry+ device uses a thermal camera to take body temperature alongside an RGB...
PopEntry Brochure Plan. Open. Protect. With the ongoing impact of COVID-19 on the workplace, PopEntry+ allows your customers to have simplified, secure, and contact-free building access and health screenings. This solution provides: Rapid, non-contact temperature...
We post often about how Optus is helping large organizations across various industry segments get more out of existing communications infrastructures. Be sure and check back regularly for the latest lifecycle extension information from Optus.
