5 Signs it’s time to upgrade your IVR to an IVA Are you experiencing any of the following with your current IVR? : Calls are getting lost You need to scale customer support quickly for spikes in demand Your IVR doesn’t support conversational...
Remote Work Trend Brochure Telecommuting is no longer a choice for many workers. It’s a necessity. In fact, Upwork predicts 73% of all teams will have remote workers by 2028. And Gartner predicts that, by 2030, the demand for remote work will increase by 30%. Let’s...
Optus Overview Your business is growing, but you want to take your IT operation to the next level. Optus offers simplified, customer-first communication and collaboration services designed to deliver fully-customizable connectivity and not only future proof your cloud...
Employee Benefits Guide With over 25 years of experience in the telecommunications industry, Optus is committed to providing smart business solutions coupled with exceptional service. At Optus, we offer a unique environment where your ideas and contributions matter....
About Our Blog
We post often about how Optus is helping large organizations across various industry segments get more out of existing communications infrastructures. Be sure and check back regularly for the latest lifecycle extension information from Optus.
