IT Support Services

Talk to an Expert

We provide voice and data cabling solutions for multi-site networks, including consulting, design, installation, and cable management for new and existing infrastructure. Our experts are your single source for telecom technology support. Whether you need remote assistance, on-site support, carrier management, or guidance on your next IT investment, let us help you keep your mission-critical systems running smoothly with our wide breadth of IT support services.

Let's Talk

Remote IT Support

Remote IT Support Has Never Been Closer

We make remote IT support easy—with customizable, enterprise-wide support packages that address your technology concerns instantly and completely. 

%

faster response rate than the SLA

seconds average speed to answer

on a scale of 1-10, our customers rate us close to perfect

On-Site Support

Better Together

With us in your corner, you have access to a complete IT toolbox—nationwide support from certified technicians who detect, troubleshoot, and resolve break/fix issues to ensure optimal performance and minimal downtime.

Graphic of united states with large YES! Optus can reach you in 4 hours or less

Select your location on the map to see if Optus can support you

Service Provider Management

Let Us Do the Leg Work

Don’t spend precious time and resources managing daily, tedious tasks. Let our trusted experts tackle your technology management. As your single-source solutions partner, we can provide IT and telephony service management anytime, anywhere. Our technical experience gives you complete operational visibility, allowing you to get back to what matters most.

hours saved by Optus clients on service provider issue resolution

service provider service tickets this year