If after installing or upgrading SV9100 PCPro, some users are receiving a “VCRUNTIME140.DLL FILE IS MISSING” error when launching the program on their PC, to which the application crashes and closes.   This is due to the required version of the Microsoft Visual C++ Redistributable version for x86 programs not installed.

Procedure for Corrective Action:

Click the Microsoft permalink below to install the latest Microsoft Visual C software for programs created using the x86 version of Visual Studio 2015, 2017, 2019 and 2022.  Once installed, the SV9100 PCPro program will launch and function as normal.

https://aka.ms/vs/17/release/vc_redist.x86.exe

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